The versatile nature of video conferencing coupled with the growth of smartphones has led to innovative means of using communication systems. According to Gartner, as provided by Data Quest magazine, 38 percent of companies are likely to stop providing devices to employees by 2017. ‘Bring-your-device’ is quickly catching up which is going to drive video conferencing systems in the future. Video conferencing apps for IT can be put to use in diverse ways to benefit users, according to Blue Jeans. Moreover, companies are exploring more ways to utilize the technology. The breakthroughs in communication systems like data networking are making it much more compelling and advantageous. Mobile apps can be used to adapt to the ever-changing work environment.
The productivity of IT companies can be enhanced by utilizing video conferencing systems in innovative ways apart from regular meetings. Some of the ways you can use video conferencing apps can help cut costs and increase efficiency. Find out how below:
[tweetthis]#VideoConferencing apps for IT can be put to use in diverse ways to benefit users.[/tweetthis]
Problem-solving
Video conferencing apps can be used to solve IT issues immediately without allowing such problems to escalate. You can nip them in the bud so that it saves a lot of time and costs. Employees can also concentrate on their work without worrying about impending issues. It is also easier to solve problems using mobile conferencing since the entire situation can be discussed in real-time while technical professionals get a better grasp of the whole problem.
Employee Reviews
Performance reviews can be much easier with no chance of miscommunication and dissatisfaction. Face to face interaction allows both sides to understand each other and have the option to build a good relationship. Performance reviews need not be cold anymore. They can be made as painless as possible and companies can use them to build trust in their employees irrespective of the location.
Brainstorming in Real Time
In our competitive world, ideas are powerful. Ideas can become better through brainstorming and can create synergy. Video apps can help you achieve synergy with different people from around the world brought to the same platform. It provides transparency and healthy discussion of the ideas to select the best ideas for implementation.
People can have impromptu brainstorms with co-workers from their mobile devices as soon as they hit upon a concept so that they don’t lose the idea or build on it when they are inspired without allowing the inspiration to get cold. It is an excellent tool for companies to bring a centralized platform connecting all the employees, customers, management, and the stakeholders onto one platform for transparent and efficient idea generation.
Improve Creativity
You can enhance the creativity of people by allowing the technology of screen sharing to be used. People can share their designs and get reviews and feedback from all concerned, whether it is software prototype, marketing campaign or any other layout. It saves time and enables to receive instant feedback and improves the design in real-time.
Hasten Recruiting Process
The recruiting process can be made fast and efficient. Video interviews can make finding great candidates much easier. It is cost efficient and helps to know the candidate better. It will also contribute to expanding the reach and deepen talent pools without increasing travel budget. Companies need not be limited to the geographical location as they can select top talent from anywhere in the world. Not only businesses can recruit, but it also allows employees to work from anywhere to get the best talent for the job.
IT Help Desk
Conferencing apps are a boon for Information Technology professionals. Companies can use the tool for providing instant gratification through video help desk. Customers will feel satisfied to receive face-to-face communication explaining to them how to solve problems. Professionals can also save time since they can get to know the problem quickly and provide instant solutions saving time and improving the productivity. It can eliminate costs associated with troubleshooting and delivering solutions.
Improve Sales
Face-to-face interaction with customers and also on field sales team can help boost sales. Most sales may be stuck due to certain doubts not being clarified. A professional can talk with the customer directly and provide confidence by showing the product and how it can solve their problem through sales presentation which can boost the sales. As reported on HBR, inside sales (remote sales) reduce the cost of sales by 40-90 percent in comparison to field sales while growing the revenue. You can close deals quickly due to instant connection with customers and easily share the benefits through screen sharing and dynamic demonstration. You can save time and focus on closing the deals.
Energize the Team
Teams can be motivated by daily meetings giving them focus and direction through video conferencing. You can streamline projects and coordinate different teams to solve any hiccups in the process and allow each team to take decisions faster. Teams don’t have to keep track of the email trails.
The use of mobile apps for conferencing is limited only by your imagination. It can be used to train your staff, assist customers, and successfully progress as a company by collaborating like never before.
Sylvia Browder is CEO of Specialty Home Services LLC, a Home Improvement Company; a Small Business Consultant at Browder Consulting Group, a startup consultancy firm to help women with startup assistance, marketing, website and graphic design work and other support services. In addition, she has co-authored several published books; publisher of ‘Sylvia Browder’s Blog for Women Entrepreneurs’ a lifestyle blog; and publisher of ShopSpendBlack.com Business Directory & Blog platform created to help consumers find black owned businesses in a searchable format. In her spare time, she enjoys spending time with her husband of 30 years; 5 adult children and 5 grandchildren; church; friends and motorcycle riding.