by Emma | Aug 22, 2014 | Entrepreneurship, Featured, Small business
Designing Your Small Business Storefront: Four Great Features to Include Online shopping may be on the rise, but a well-established brick-and-mortar storefront can do quite a bit for a business. Not only does it provide an excellent level of local limelight and free...
by Nancy | Jan 28, 2013 | Entrepreneurship, Featured, Leadership
We all know that we need some means of standardization if we want to be able to run a business more effectively. We all know that it really does wonders for operations…but only to a certain extent. See, it’s one thing to make sure that everyone’s on the same page; but...
by Nancy | Dec 27, 2012 | Business strategies, Entrepreneurship, Small business
For about the fifth time over the last couple of months, I found myself having to deal with telephone service limbo while waiting for someone in India to answer my technical questions about a product. I’m not angry about the fact that the person answering my call is...
by tanisharankins | Mar 15, 2011 | Customer service, Small business
Although there have been reports that state the economy is getting better, we’re still miles away from where we were in the past few years. With that being said, it’s so important to today’s small business to take their focus and put it back on what...
by Simplicity Mastered | Nov 1, 2010 | Customer service, Entrepreneurship, Featured
What does it take for clients to continue to choose your product or service over your competitors? Many small business owners seem to think it boils down your client service philosophy. Even if your product or service is needed, there is no guarantee your client will...