by mtotka | Sep 11, 2018 | Customer service, Entrepreneurship, Featured
Some customers are determined enough to go out of their way to express pleasure or disdain after their experience with a company, but not all customers will. The more a customer has to do to share their thoughts and feelings with you, the less likely they will be to...
by Emma | Dec 29, 2016 | Business Growth, Business strategies, Customer service, Featured
When you think of your business, you might try to figure out what customers want from you. They might want to see more advertising, or they might want more discounts. There are a few ways that you can pay attention to customers while they are in your business to see...