by Sylvia Browder | Aug 23, 2011 | Branding, Business strategies, Customer service, Entrepreneurship, Featured, Management, Small business, Social Media, Technology
Recently, a friend told me about a negative incident she had while dining at a large restaurant chain. Her waitress was very rude and inattentive. By the time her meal arrived, her colleague had finished eating. The last straw was realizing her steak was prepared...