by Sylvia Browder | Mar 6, 2021 | Entrepreneurship
Efforts to increase revenue may feel like a lot of pressure on your business, especially if it’s a small or startup business. Trying to get a better grasp on sales, marketing strategies, and your customer base can feel like an ongoing battle — and that’s because it...
by mtotka | Sep 11, 2018 | Customer service, Entrepreneurship, Featured
Some customers are determined enough to go out of their way to express pleasure or disdain after their experience with a company, but not all customers will. The more a customer has to do to share their thoughts and feelings with you, the less likely they will be to...
by Sylvia Browder | Apr 24, 2018 | Business Growth, Business strategies, Entrepreneurship, Featured, Marketing strategy
If you had the budget to spend billions of dollars on advertising, you’d still find the results pale in comparison to what can be accomplished with solid word of mouth. When it comes to the marketplace, shoppers trust other shoppers far more than ads. With this in...
by Emma | Dec 29, 2016 | Business Growth, Business strategies, Customer service, Featured
When you think of your business, you might try to figure out what customers want from you. They might want to see more advertising, or they might want more discounts. There are a few ways that you can pay attention to customers while they are in your business to see...
by Sylvia Browder | Jul 5, 2015 | Business strategies, Entrepreneurship, Featured, Marketing strategy, Small business
“Quality over Quantity” is a maxim most of us are well-aware of. It’s a simple concept that has been repeated to us over and over again all through our formative years, yet many of us rarely give it the gravity it deserves. In our quest to make money fast and in the...